The following changes have been applied to the store: (April 18, 2023)
1. The 'Almaden Sans' font has been uploaded and implemented sitewide.
2. The spacing, padding, and rounding specifications of the sections on the homepage (including the product thumbnails) have been updated based on the attached mockup.

The following changes have been applied to the store: (June 3, 2023)

The Happy Display font has been uploaded and implemented sitewide.
The size of the lightbox preview on the product page has been increased.
The Login and Sign Up links in the header section have been capitalized.
The photos in the homepage category thumbnails have been enlarged.
The font size of the homepage category titles have been decreased to 1.5rem.
The homepage category titles have been capitalized.
On mobile, the space between the main product image and the title on the product page has been increased.
In the footer section, the space between the navigation links have been increased.
In the footer section, the page links have been moved to the column next to the category links.
In the footer section, the Home link has been moved above the Shop Link.
On mobile, the left and right padding around the content container has been increased to 3.5rem.
The caption in the homepage banner has been updated to be a live text. With this update, the text in the banner image has been removed.
On mobile, the homepage banner image has been removed so only the caption is visible.
The maximum height of the header logo has been set to 25 pixels.
The font of the product name on the product page has been set to Happy Display.

- The arrangement of the product thumbnails on the Order Confirmation Page has been updated. (June 7, 2023)
- The number of products on the Order Confirmation page has been updated to 4. (June 8, 2023)
- The verbiage that reads "For shoppers outside the U.S., please note that while the currency on your order confirmation may show as United States Dollars (USD), our credit card processor will convert this value to your local currency and reflect as such on your bank/credit card statement." has been added to the Shipping Method section of the Checkout page, but will only appear if the selected Shipping Address country is not the United States. (June 16, 2023)
- The "lululemon" subcategory link has been removed from the header and footer. (June 29, 2023)

The following changes have been implemented on the Checkout page as of July 25, 2023:

The "Customer Appreciation" Custom Payment Method has been updated to appear only if a product from the "Customer Appreciation" category is in the cart.
The entire "Billing Address" section has been updated to be skipped with values equal to the specified values above if a product from the "Customer Appreciation" category is in the cart.
The "Billing Address" checkmark link has been disabled if a product from the "Customer Appreciation" category is in the cart.

The following changes have been implemented on the Checkout page as of August 2, 2023:

The "Payment Marketing" custom payment method has been updated to be the selected payment method for users who are part of any of the groups listed above if "Business Use" is the selected "Order Type" CDC field option.
The "Credit" payment method has been updated to be hidden for users who are part of any of the groups listed above if "Business Use" is the selected "Order Type" CDC field option.
The payment method section has been updated to be hidden for users who are part of any of the groups listed above if "Business Use" is the selected "Order Type" CDC field option.
The budget section has been updated to be skipped with the Budget, depending on the user's group, automatically selected for users who are part of any of the groups listed above if "Business Use" is the selected "Order Type" CDC field option.

- The color of the "SSO" link on the login page has been updated. (August 4, 2023)
- The Cart page has been updated to not allow users to check out if products from the "Customer Appreciation" category and products not from the "Customer Appreciation" category are on the same cart. If this happens, the "Proceed to Checkout" will be hidden and a warning popup with the verbiage that reads "Please order Customer Appreciation Vouchers separately." will appear. (August 4, 2023)

The following changes have been implemented on the Checkout page if a product from the "Customer Appreciation" category is in the cart as of August 4, 2023:

The "Billing Address" checkout step has been removed.
The "Credit Card" payment method has been removed.
The "Gift Certificate" payment method has been removed.
The "Coupon Code" payment method has been removed

Store has been set as a custom store (https://ordermygearservice.zendesk.com/agent/tickets/337533) - August 8th, 2023

The following changes have been implemented on the Checkout page as of August 10, 2023:

The entire "Billing Address" section has been updated to be skipped with values equal to the specified values above if a product from the "Partner Marketing" category is in the cart and the user selected "Business Order" as the "Order Type" CDC field option.
The "Billing Method" section has been updated to show "Credit Card" as the only selectable payment method if a product from the "Partner Marketing" category is in the cart and the user selected "Personal Order" as the "Order Type" CDC field option.

The following changes have been implemented in the store as of August 16, 2023:

The "Self-Serve Events" custom payment method has been updated to only appear if a product from the "Self-Serve Events" category is in the cart.
The entire "Billing Address" section has been updated to be skipped with values equal to the specified values above if a product from the "Self-Serve Events" category is in the cart.
The Cart page has been updated to not allow users to check out if products from the "Self-Serve Events" category and products not from the "Self-Serve Events" category are on the same cart. If this happens, the "Proceed to Checkout" will be hidden and a warning popup with the verbiage that reads "Please order Self-Serve Events items separately." will appear.

The following changes have been implemented in the store as of August 29, 2023:

All custom code that uses the user's group(s) have been removed in favor of using the product categories instead.
The CDC section of the Checkout page has been updated to be automatically skipped with the "Order Type" CDC field automatically selecting the "Business Order" option if a product belonging to the "Partner Marketing" category or one of its subcategories is in the Cart.
The Cart page has been updated to not allow users to check out if products from the "Partner Marketing" category or its subcategories and products not from the "Partner Marketing" category or its subcategories are on the same cart. If this happens, the "Proceed to Checkout" will be hidden and a warning popup with the verbiage that reads "Please order Partner Marketing items separately." will appear.

- The custom code has been updated not to allow the "Partner Marketing" payment method to appear if no products from the "Partner Marketing" category are in the cart. (August 31, 2023)
- The CDC section of the Checkout page has been updated to be automatically skipped with the "Order Type" CDC field automatically selecting the "Personal Order" option if there are no products belonging to the "Partner Marketing" category or one of its subcategories in the Cart. (September 8, 2023)

The following changes have been implemented on the Checkout page as of September 19, 2023:

The "Billing Address" section has been updated to be skipped with its field values equal to the indicated values above if the product with the SKU "ZMTP-GVWY" is the only product in the cart.
The "Billing Address" checkmark link has been disabled if the product with the SKU "ZMTP-GVWY" is the only product in the cart.
The "Billing Address" section has been updated to be editable if the product with the SKU "ZMTP-GVWY" is in the cart along with other products.
The "Billing Address" checkmark link has been enabled if the product with the SKU "ZMTP-GVWY" is in the cart along with other products.

The following changes have been implemented on the Checkout page as of September 20, 2023:

All payment methods on the Billing Method section, with the exception of "Coupon", have been updated to be hidden if the product with the SKU "ZMTP-GVWY" is the only product in the cart.
All payment methods on the Billing Method section have been updated to be available if the product with the SKU "ZMTP-GVWY" is in the cart along with other products.
The "Personal Information" and "Billing Address" sub-subsections under the "Payment" subsection on the "Summary" section have been updated to be hidden if the product with the SKU "ZMTP-GVWY" is the only product in the cart.
The "Personal Information" and "Billing Address" sub-subsections under the "Payment" subsection on the "Summary" section have been updated to be available if the product with the SKU "ZMTP-GVWY" is in the cart along with other products.

The following changes have been implemented in the store as of September 25, 2023:

The Cart page has been updated to not allow users to check out if products from the "Field Marketing" category are on the same cart with products not from that category. If this happens, the "Proceed to Checkout" will be hidden and a warning popup with the verbiage that reads "Please order Field Marketing items separately." will appear.
The custom code has been updated not to allow the "Field Marketing" payment method to appear if no products from the "Field Marketing" category are in the cart.

- The verbiage that reads "By accepting this offer, you confirm you are able to do so per your institution's policies and applicable laws." has been added to the Summary section of the Checkout page. (October 2, 2023)
- The custom code on the Checkout page that involves the product with the SKU "ZMTP-GVWY" has been disabled. October 4, 2023

The following changes have been implemented in the store as of October 13, 2023:

The "FedEx Express Saver (3-day)" and "FedEx 2-day" custom shipping methods have been updated only to appear if a product from either the "Field Marketing", "Self-Serve Events", or "Events - Lindy/Aly/Katrina" category is in the cart.
The "Events - Aly/Lindy/Katrina" custom payment method has been updated only to appear if a product from the "Events – Aly/Katrina" category is in the cart.
The Cart page has been updated not to allow users to check out if products from the "Events – Aly/Katrina" category and products not from the "Events – Aly/Katrina" category are on the same cart. If this happens, the "Proceed to Checkout" will be hidden, and a warning popup with the verbiage that reads "Please order Events - Aly/Katrina items separately." will appear.

The following changes have been implemented on the Shipping Method section of the Checkout page as of November 21, 2023:

The previous customization that hides the "FedEx Express Saver (3-day)" and "FedEx 2-Day" custom shipping methods has been removed.
The "FedEx Express Saver (3-day)", "FedEx 2-Day", and "FedEx Standard Overnight" custom shipping methods have been updated to only appear if "United States" is selected as the Shipping Address country.

The following changes have been implemented in the store as of January 5, 2024:

The "Billing Method" section of the Checkout page has been updated to only show the "Customer Appreciation" custom payment method if a product from the "Customer Appreciation" category is in the cart.
The cart page has been updated to not allow the user to exceed an order total of $201 if a product from the "Customer Appreciation" category is in the cart. If this happens, the "Proceed to Checkout" button will be hidden and a popup "Warning" notification that reads "Customer Appreciation orders cannot exceed $201." will appear.
The "Code" section on the Order Confirmation Email has been updated to be hidden for the product with the SKU "CA-ZM-GIFTCERT".

The following changes have been implemented on the CDC section of the Checkout page as of January 12, 2024:

The "Gift and Hospitality Policy" CDC field has been updated to only appear if the user has a product from the "Customer Appreciation" category in the Cart.
The "Required" toggle of the "Gift and Hospitality Policy" CDC field has been turned off to enable users who do not have a product from the "Customer Appreciation" category in the Cart to proceed with their Checkout process.
The "Continue" button has been updated to remain disabled until the user has selected an option on the "Gift and Hospitality Policy" CDC field other than "Please Select". This only applies if the user has a product from the "Customer Appreciation" category in the Cart.

The following changes have been implemented on the Custom Data Collection (CDC) section of the Checkout page if the user has a product from the "Customer Appreciation" category in the Cart as of January 24, 2024:

The "Continue" button has been updated to remain disabled until all "Gift and Hospitality Policy" CDC dropdown fields have a value other than "Please Select".
The "Gift and Hospitality Policy" subheader has been updated to be a link that takes the user to https://zoom.service-now.com/esc?id=kb_article&sysparm_article=KB0015018. Its design has also been updated to resemble a link.

- The Cart page has been updated to allow users from the "Administrators" group to Proceed to Checkout despite having products from the "Customer Appreciation" category in the cart that exceeds $201. (February 16, 2024)
- The Cart page has been updated to allow products from the "Partner Marketing" category to be on the same cart as products from the "Partner Marketing Store" category. Please note that the rule that disallows products from the "Partner Marketing" category to be on the same cart as products from other categories other than the "Partner Marketing Store" category still applies. (#8477 - April 12, 2024)
- The Cart page has been updated to prevent users from checkout out more than 1 product in the cart if the user is in one of the Microstores listed above. If this happens, the "Checkout" button will be hidden, and a notification popup that reads "Please note that only (1) item is allowed per user for this Microstore!" will appear. (#8800 - July 12, 2024)

The following changes have been implemented on the Shipping Method section of the Checkout page as of September 10, 2024 (#9050):

The "In Hands Date" section has been updated to be visible if the cart contains a product from either the "Field Marketing", "Events - Aly/Katrina", or "Partner Marketing" category or their subcategories.
The "In Hands Date" section has been updated to be hidden if the cart contains a product from any category other than the "Field Marketing", "Events - Aly/Katrina", or "Partner Marketing" category or their subcategories.

- The link on the "Zoom VR Form" product thumbnail has been updated to take the user to https://zoomstore.mybrightsites.com/pages/62578. (#9237 - November 4, 2024)
- The verbiage that reads "Please enter your shipping address using only English alphabet letters. The use of any non-English characters may significantly delay the processing of your order." has been added to the Shipping Address section of the Checkout page. (#9331 - November 22, 2024)

The following changes have been implemented in the store as of January 17, 2025 (#9492):

The Cart page has been updated to prevent users from checking out if products from the "Events Team" category are on the same cart as products not from that category. If this happens, the "Proceed to Checkout" will be hidden and a warning popup with the verbiage that reads "Please order Events Team items separately." will appear.
The "Events" custom payment method on the Billing Method section of the Checkout page has been updated to be the only available payment method if a product from the "Events Team" category is in the cart.
The "Events" custom payment method on the Billing Method section of the Checkout page has been updated to be hidden if the cart does not contain any products from the "Events Team" category.

The following changes have been implemented on the Shipping Address section of the Checkout page as of January 31, 2025 (#9548):

All Shipping Address fields that are textboxes have been updated to only allow alphanumeric values.
The "Email" field has been updated to only allow alphanumeric values and the "@" and "." characters.
The First Name, Last Name, Company, Address Line 1, Address Line 2, and City fields have been updated to have a 32-character limit.

The following changes have been implemented on the Shipping Address section of the Checkout page as of February 3, 2025 (#9548):

Cut-pasting and copy-pasting have been disabled.
The auto-complete functionality has been disabled.

The following changes have been implemented on the Shipping Address section of the Checkout page as of February 4, 2025 (#9548):

Copy-pasting has been restored.
The listed special characters have been added to the list of allowed characters.
All fields have been updated to have their entire values deleted if the system detects a forbidden character.

- The Shipping Address fields have been updated to allow the space key. (#9548 - February 5, 2025)
- The Shipping Address section of the Checkout page has been updated to check all textboxes for unallowed characters when a Shared Address is selected and deletes all content of that field if the system selects an unallowed character. (#9548 - February 13, 2025)
- The cart page has been updated to not allow the user to exceed an order total of $601 if a product from the "Customer Appreciation" category is in the cart. If this happens, the "Proceed to Checkout" button will be hidden, and a popup "Warning" notification that reads "Customer Appreciation orders cannot exceed $601." will appear. Please note that the users from the "Administrators" group are exempted from this customization. (#9643 - March 3, 2025)
- The design of the Copyright section on the footer has been updated based on the attached mockup. (#9758 - April 2, 2025)

The following changes have been applied to the store's checkout pages if the cart contains a product under the "Zoom New Hire Kit" category: [#9870] (May 6, 2025)

The Billing Address section has been updated to be skipped with the following values: First Name: New Hire, Last Name: Kit, Email: zoomorders@canarymarketing.com, Phone: (888) 799-9666, Company: Zoom Video Communications , Address: 55 Almaden Blvd , Address Line 2: #600, City: San Jose, Country: United States, State: California, Zipcode: 95113.
The Billing Method section has been updated to hide the coupon code field.

- All fields on the Address Book page have been updated to not allow special characters. (#496461 - June 23, 2025)

The Shipping Method section of the Checkout page has been updated to hide the "In Hands Date" section if the cart contains a product from Partner Marketing Category. [#10334] (September 11, 2025)

The following changes have been implemented on the Checkout page if the cart contains a product from the "NA CHANNEL MARKETING" category, as well as its subcategories as of January 16, 2026 (#10672):

The "In Hands Date" field on the Shipping Method section has been updated to be visible.
The "Partner Marketing" custom payment method on the Billing Method section has been updated to be visible.

- The "Partner Marketing" custom payment method on the Billing Method section has been updated to be visible if the cart contains a product from either the "PM Japan - Iwashita", "PM EMEA - Aandestegge", "PM EMEA - Bensien", or the "PM LATAM - Badra" category, or any of their its subcategories. (#10672 - January 16, 2026)
- The Product page has been updated to show the "Add to Cart" button on multiple quantity products. (#548176 - February 4, 2026)

The Last Chance Banner has been implemented on the Zoom Store.[#10723 Feb 5 2026]

The "PROMO" banner has been added to the PROMO category. [#10723 Feb 10 2026]

The banner has been stacked as requested. But please note that the PROMO category should be active as well. The promo banner will not show if the PROMO category itself is inactive. [#10723 Feb 10 2026]

The following changes have been implemented in the store as of March 24, 2026 (#10873):

The Cart page has been updated to not allow products from the "BrightHire" to be on the same cart with non-BrightHire products. If this occurs, the "Proceed to Checkout" button will be hidden, and a Warning Notification Popup with verbiage that reads "Please order BrightHire items separately." will appear.
The "BrightHire" payment method on the Billing Method section of the Checkout page has been updated to appear only if a product from the "BrightHire" category is in the cart.

The following changes have been implemented on the Cart page as of April 2, 2026 (#769904):

The page has been updated to not allow products from the "PM Japan - Iwashita" category to be on the same cart with non-Iwashita products. If this occurs, the "Proceed to Checkout" button will be hidden, and a Warning Notification Popup with verbiage that reads "Please order PM Japan - Iwashita items separately." will appear.
The page has been updated to not allow products from the "PM EMEA - Aandestegge" category to be on the same cart with non-Aandestegge products. If this occurs, the "Proceed to Checkout" button will be hidden, and a Warning Notification Popup with verbiage that reads "Please order PM EMEA - Aandestegge items separately." will appear.
The page has been updated to not allow products from the "PM EMEA - Bensien" category to be on the same cart with non-Bensien products. If this occurs, the "Proceed to Checkout" button will be hidden, and a Warning Notification Popup with verbiage that reads "Please order PM EMEA - Bensien items separately." will appear.
The page has been updated to not allow products from the "PM LATAM - Badra" category to be on the same cart with non-Badra products. If this occurs, the "Proceed to Checkout" button will be hidden, and a Warning Notification Popup with verbiage that reads "Please order PM LATAM - Badra items separately." will appear.

We have reviewed the provided requirements and found that some of the described rules had not yet been implemented, either because they had not been previously requested or due to template changes made over the past few months.

That said, the following changes have now been applied to the store: [#11027] (May 26, 2026)

The Billing Address step has been set to automatically hide if a product in the cart belongs to the "Customer Appreciation" category.
The Billing Method section has been updated to display the "Partner Marketing" custom payment method only when a product from one of the following categories is present in the cart:
1. PM Japan - Iwashita
2. PM EMEA - Aandestegge
3. PM EMEA - Bensien
4. NA Channel Marketing
5. Channel Marketing - Managers
6. Additionally, there appears to be an existing rule that requires "Business Order" to be selected as the "Order Type" CDC for the Partner Marketing billing method to become available. Previously, custom coding handled this automatically when a cart item belonged to the "Partner Marketing" category. Since marketing products now belong to the categories listed above and have been moved under the new parent category "MARKETING", the custom code has been updated to automatically select the "Business Order" Order Type CDC whenever an item in the cart belongs to the "MARKETING" category. With this change, the visibility of the "Partner Marketing" billing method will now function automatically.
The Shipping Method section has been updated to hide the In Hands Date field whenever the cart contains products outside of the "Field Marketing", "Events - Aly/Katrina", or "MARKETING" categories (including their subcategories).

The following updates have been applied to the store: [#11027] (June 15, 2026)

The email address validation in the Shipping Address section of the checkout page has been enhanced to improve accuracy and prevent invalid entries. As part of this update, the underscore character (_) has been added as an allowed character in email addresses.
- The validation now ensures that:
  1. Only letters, numbers, ., and _ are allowed
  2. Exactly one @ symbol is present
  3. There is at least one character before and after the @ symbol
  4. The domain contains at least one period (.)
  5. Spaces and other special characters are not allowed
  6. Consecutive dots (..) are not allowed
  7. The email does not start or end with a dot (.) in the local part or domain
  8. The domain must end with a valid top-level domain (minimum 2 characters)
- In addition, a secondary validation check has been implemented when the user clicks the Continue button during checkout.
- This enhancement helps prevent invalid email addresses from being submitted, including scenarios where users paste values containing unsupported characters.
The same email validation have also been applied to the E-Mail field on the Gift Certificate product page.

The provided verbiage has been added to the Shipping Method section of the checkout pages. [#802533] (June 26, 2026)

The following changes have been applied to the Shipping Address section of the store's checkout page: [#802533] (July 13, 2026)

The email address validation has been further enhanced to improve accuracy and prevent invalid email addresses from being submitted.
The email field now allows only valid ASCII characters supported by the platform and prevents unsupported characters, including non-English characters (such as Chinese characters), from being entered or pasted.
Additional validation is performed when the user leaves the email field and again when the checkout form is submitted, ensuring invalid email addresses cannot be submitted regardless of how the form is submitted.
Validation has also been added to the First Name, Last Name, Company, Address Line 1, Address Line 2, and City fields to prevent unsupported characters, including non-English characters, from being entered while still allowing letters, numbers, spaces, and common punctuation commonly used in names and addresses.

The email format validation on the Shipping Address section of the checkout page and on the Gift Certificate product page has been updated to allow hyphens as part of valid email addresses. [#802533] (July 20, 2026)

Puff Puff Quilted Zip Pouch (Blue)

Rains MSN Low Profile Backpack (Black)

Pathfinder x Zoom Candles - Out of Office (Black Pepper, Birch, Sandalwood, Jasmine)

Pathfinder x Zoom Candles - Patch Notes (Vanilla, Pumpkin)

GOT Bag Small Sling / Cross Body Bag (Bass Green)

Zoom Ahead Bucket Hat (Black/Midnight Blue)

Zoom Ahead Backpack (Black/Navy Blue Ombre)

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